Privacy

Last updated August 2026

Whitstable Hedges & Tree Care (trading name, operated by Richard Lim, Whitstable CT5) takes data seriously. This page is the short version.

What we collect

• If you contact us (email, phone, WhatsApp, form): your name, contact details, postcode, and whatever you tell us about the hedge. We use this to quote and deliver the job.
• If you visit the site: standard analytics - page views, approximate location, device type. We use Google Analytics 4 (GA4) for this. No cookies are set for advertising or remarketing; we don't sell ads.

What we don't do

• We don't share your information with third parties for marketing.
• We don't add you to any mailing list without you asking.
• We don't keep enquiry data longer than needed - typically 12 months after the job, then deleted.

Form submissions

The contact form is processed by our own contact-submit script and sent via Resend, which forwards the message to our hello@ inbox. No third-party CRM stores your enquiry beyond email.

Analytics

Google Analytics records anonymised visit data. You can opt out via your browser's Do Not Track setting or by installing Google's GA4 opt-out browser add-on.

Your rights

Under UK GDPR you can ask us to: confirm what data we hold about you, correct it, delete it, or stop processing it. Email hello@whitstablehedges.co.uk for any of those.

Cookies

The site sets a small number of cookies: GA4 for analytics only. No advertising cookies.

Contact

Richard Lim, hello@whitstablehedges.co.uk, 07763 100 477.